3 hard skills or competencies (industry competencies) for General Maintenance Supervisor
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Cites the different types of equipment maintenance procedures and strategies.
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Level 2 Behaviors
(Light Experience)
Applies proper maintenance procedures when performing equipment maintenance.
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Level 3 Behaviors
(Moderate Experience)
Completes equipment maintenance inspections as per schedule and requirements.
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Level 4 Behaviors
(Extensive Experience)
Develops equipment maintenance plans and schedules orders to support production schedules.
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Level 5 Behaviors
(Mastery)
Conceptualizes preventative maintenance procedures on all existing pieces of equipment.
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Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Cites examples of methods used in installing HVAC systems.
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Level 2 Behaviors
(Light Experience)
Applies the HVAC systems performance and code requirements to provide complete estimates.
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Level 3 Behaviors
(Moderate Experience)
Handles HVAC controls and equipment to maximize efficiency levels in all environmentally controlled areas.
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Level 4 Behaviors
(Extensive Experience)
Determines the need for upgrading HVAC systems and implements measures to take necessary actions.
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Level 5 Behaviors
(Mastery)
Builds appropriate HVAC and plumbing systems following current code requirements and sound engineering principles.
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10 general skills or competencies (Job family competencies) for General Maintenance Supervisor
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices for developing safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Applies safety concepts in the workplace, including the proper use of personal protective equipment.
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Level 3 Behaviors
(Moderate Experience)
Drafts standard operating procedures to ensure seamless implementation of safety policies.
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Level 4 Behaviors
(Extensive Experience)
Delivers clear interpretation of safety policies, procedures, and reports to all junior managers and staff.
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Level 5 Behaviors
(Mastery)
Conceptualizes innovative ways to drive continuous improvements in our safety policies and procedures.
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Skill definition-Providing learning programs designed to train employees on precautionary processes and procedures to perform their duties safely and effectively.
Level 1 Behaviors
(General Familiarity)
Locates resources to get information about the regulatory requirements for safety training.
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Level 2 Behaviors
(Light Experience)
Participates in safety training programs to avoid job site hazards and accidents.
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Level 3 Behaviors
(Moderate Experience)
Works collaboratively with the management to create effective safety training programs for employees.
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Level 4 Behaviors
(Extensive Experience)
Trains employees on the safe utilization of the equipment to prevent accidents and injuries.
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Level 5 Behaviors
(Mastery)
Leads the implementation of safety training programs to drive risk awareness across our organization.
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11 soft skills or competencies (core competencies) for General Maintenance Supervisor
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Supports the analysis of our business and operations processes for SOP design and development.
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Level 3 Behaviors
(Moderate Experience)
Researches new tools and techniques for SOP daily management.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex issues arising from SOP practices; develops preventative solutions accordingly.
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Level 5 Behaviors
(Mastery)
Monitors industry for SOP trends and best practices; makes recommendations about those that benefit our business.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
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Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
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Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
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Summary of General Maintenance Supervisor skills and competencies
There are 3 hard skills for General Maintenance Supervisor, Equipment Maintenance, HVAC, Plumbing.
10 general skills for General Maintenance Supervisor, Safety Policies and Procedures, Safety Training, Building Maintenance, etc.
11 soft skills for General Maintenance Supervisor, Standard Operating Procedures (SOP), Planning and Organizing, Coordination, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a General Maintenance Supervisor, he or she needs to be skilled in Standard Operating Procedures (SOP), be proficient in Planning and Organizing, and be proficient in Coordination.